Privacy Policy

Introduction

Ironbound Wellness is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, and disclose information when you visit our website, use our services, or interact with us. Your trust is paramount, especially when dealing with sensitive health data. We adhere to all applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), to ensure your information is handled with the utmost care and confidentiality.

Information We Collect

We collect various types of information in connection with the services we provide, which may include:

• Personal Identifiable Information (PII): Such as your name, address, email address, phone number, date of birth, and demographic information.
• Protected Health Information (PHI): Including your medical history, diagnosis, treatment plans, continuous glucose monitoring (CGM) data, nutritional preferences, and other health-related data necessary for personalized care.
• Technical Data: Information about your device, browser type, IP address, and website usage patterns (e.g., pages visited, time spent on site) collected through cookies and similar technologies.
• Communication Data: Records of your correspondence with us, including emails and consultation notes.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our diabetes management consulting, nutritional guidance, and lifestyle coaching services.
• To personalize your experience and deliver tailored health recommendations.
• To communicate with you regarding your appointments, services, and important health updates.
• To process payments and manage our business operations.
• To comply with legal obligations, including HIPAA, and regulatory requirements.
• For internal analytics and research to enhance our service offerings and website functionality.
• To respond to your inquiries and provide customer support.

We will only use your PHI for treatment, payment, and healthcare operations, or as otherwise permitted or required by law, and with your explicit consent where necessary.

Disclosure of Your Information

We may share your information with limited third parties under specific circumstances:

• Healthcare Providers: With your consent, we may share information with other healthcare professionals involved in your care to ensure coordinated treatment.
• Service Providers: We engage trusted third-party vendors (e.g., for payment processing, secure data storage, or IT support) who are bound by confidentiality agreements and HIPAA compliance.
• Legal Requirements: When compelled by law, subpoena, or other legal processes, or to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction, under strict confidentiality.

We will never sell or rent your personal or health information to marketers or unauthorized third parties.

Data Security

Ironbound Wellness implements robust administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption of data in transit and at rest.
• Secure servers and restricted access controls.
• Regular security assessments and employee training on privacy best practices.
• Compliance with HIPAA security rules for electronic protected health information.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Rights

You have certain rights regarding your personal and health information:

• Right to Access: You can request to inspect and obtain a copy of your PHI.
• Right to Amend: You have the right to request amendments to your records if you believe the information is incorrect or incomplete.
• Right to an Accounting of Disclosures: You can request a list of certain disclosures of your PHI.
• Right to Request Restrictions: You may request restrictions on the use or disclosure of your PHI.
• Right to Confidential Communications: You can request that we communicate with you about medical matters in a certain way or at a certain location.
• Right to a Paper Copy: You have the right to receive a paper copy of this Privacy Policy.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.